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Some good info here.

So glad the experience is getting back to the customer. Too long it was numbers, numbers, I firmly believe if you treat the customers right from the start, and build a loyal relationship with them the numbers, (customers and money) will come….nicely done my friend, hope you are well

Source: http://www.steamfeed.com/why-cx-is-marketings-next-big-thing/#comment-43701

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Author: Confluence Social Marketing

A Confluence is the meeting of multiple rivers that when combined, form a new name. This is our marketing concept. We at Confluence Social Marketing strive to make all aspects of Social and Mobile marketing work together as a unified force. By thinking and planning intelligently, the results will be measurable and cost-effective.

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